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Allergies and safety

Fairhand never plans a dinner containing an allergen you've entered for anyone in your household. Optional ingredients count too: if a recipe's garnish contains milk, that recipe won't be planned for a household with a milk allergy.

What Fairhand cannot know is how a product was manufactured or handled: brands reformulate, factories share equipment, and "may contain" warnings vary by country and batch. Always read the label on what you actually buy. Fairhand is a planning tool, not medical advice.

If you ever see a dinner planned that contains an allergen you entered, please email us with the recipe name. We treat that as the most serious kind of bug there is.

Common questions

Is my first week really free?

Yes. The first week Fairhand plans for you (the dinners, the recipes, cook mode and the grocery list) stays readable forever, with or without a subscription. A subscription is for a new plan every week, plus unlimited swaps and regenerating.

How do I cancel?

Subscriptions are managed by Apple, not by us. Open Settings in Fairhand and tap "Manage or cancel", or go to the Settings app → your name → Subscriptions. If you cancel during a free trial you won't be charged.

If you started a free trial, we send a notification two days before it ends so the charge is never a surprise. If you turn off auto-renew during the trial, we withdraw that reminder.

Someone's diet or allergies changed

Settings → Your household. Add or remove allergies, diets, dislikes, or people at any time. If your saved week no longer works, Fairhand tells you which nights are affected and rebuilds them. Rebuilding for safety or for a settings change is always free, whether or not you subscribe.

Why did a dinner disappear from my grocery list?

If a dinner became unsafe for your household after the week was planned, Fairhand leaves its ingredients off the list rather than quietly having you buy them. Rebuild the week from the This Week tab and the list fills back in.

Can two people in my home use it?

Yes. Share your household from the Household screen and send the invite to whoever you cook with. You both see the same plan and the same grocery list, ticking items off updates on both phones, and if one of you adds an allergy the other's week is re-checked against it straight away.

Family Sharing is on, so one subscription covers everyone in your home.

Requesting a refund

Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with the Apple Account used for the purchase. If you have trouble, email us and we'll help you through it.

Deleting your data

We don't hold a copy of anything, and there's no account to close. Your own copies take three sentences rather than one, because "delete the app" does not do all of it:

• Deleting Fairhand removes everything it stored on that phone, immediately.
• If you shared your household, a copy stays in your own iCloud, and reinstalling brings it back. Remove it in the iOS Settings app under your name → iCloud → Manage Account Storage.
• Anyone you shared with keeps their copy, and stopping sharing does not delete it. That is deliberate: their allergies are what keep them safe at dinner, and we won't destroy that because someone else tapped a button. They can delete it themselves whenever they like.